Privacy

Last updated 2 November 2026.

Foundation 8 Coaching is a business of Angela Ayres (ABN 69 041 017 465). This policy explains what personal information we collect, why, who can see it, how long we keep it and how to ask about it. We follow the Australian Privacy Principles in the Privacy Act 1988. Questions go to angela@foundation8coaching.com.au.

What we collect

Enquiries: your name, email, phone number and anything you write to us.
Screening and health updates: your goals, training experience, available time and equipment, your date of birth and your answers about your health, such as heart and chest symptoms, injuries, medical conditions, medication, pregnancy and eating. This is health information, which the law treats as sensitive.
Coaching records: your goals and profile, your programs, the sessions you log (sets, reps, weights and notes), weekly check-ins, and bookings.
Food diary and measurements: what you choose to record, including optional body measurements and bodyweight.
Optional progress photos: dated photos and notes you choose to share privately with Angela for coaching and comparison. Photos are not required for screening or measurement tracking. Feedback may reference a photo in your private message thread. Deleting a progress photo removes its image; existing message text remains. Previously opened image links can remain usable briefly while their access expires.
Messages and files: messages with Angela, and the photos, videos (such as form videos) and documents (such as a clearance letter from your doctor) you send.
Your account: your email address and sign-in details. Your password is stored by our login provider in a form no one can read, including Angela.

The website doesn't use analytics or advertising cookies. Like any website host, ours keeps standard access logs.

You can ask a general question without giving your name. To be coached, we need to know who you are and enough about your health to coach you safely.

Why we collect it

To check that coaching is suitable and safe for you before you start, and again when your health changes.
To plan, deliver and adjust your coaching, and to reply to you.
To arrange your sessions and calls.
To keep the business records the law requires.

We don't use your information for anything else without asking you first. We never sell it, share it for marketing or use it for advertising.

Your consent

We only collect health information with your consent, which you give on the screening and health update forms. You can withdraw it at any time by emailing angela@foundation8coaching.com.au. We'll then stop collecting it. Without it, Angela may not be able to keep coaching you safely, and she'll tell you if that's the case.

Who sees it

Angela uses your information to deliver your coaching. Authorised technical administrators may access records to maintain the service or investigate a support issue. Service providers also store or carry information so the website and app can work:

Stripe processes coaching payments when checkout is enabled. Card details are entered with Stripe and are not stored in our coaching database.
Cloudflare Turnstile checks public enquiry submissions for spam when the online form is enabled.
Supabase runs our database, file storage and sign-in. Your information and files are stored in its Sydney, Australia data centre.
Resend sends Angela short email alerts, for example that a booking request or a screening has come in. An alert can include a client's name and a session time, but never health answers. Resend is based in the United States. It also delivers secure form links to your enquiry email, without your answers.
Our website and app hosts, and the app stores you download the app from, deliver the website and the app. Our web host processes form requests so it can securely save and retrieve your answers.

We only share your information with anyone else if you ask us to, or if the law requires or allows it, for example to lessen a serious threat to someone's life, health or safety. Coaching is not medical treatment: if Angela thinks you should see a doctor or another practitioner, she'll tell you, and she won't pass on your details without your agreement.

Where it's kept and how it's protected

Your records are stored in Australia. They travel over encrypted connections, access is limited to you and Angela and authorised administrators, and files are opened with short-lived private links. The app caches your program, workout history and health-hold information on your device for offline use. Signing out removes this cache. If you have unsynced work, you can choose to retain just those workouts and their prescriptions for recovery after signing in again, or remove them. Exported recovery files may contain personal notes; keep them somewhere private. If something goes wrong and your information is involved in a data breach that is likely to cause serious harm, we'll tell you and the Office of the Australian Information Commissioner, as the law requires.

Saving a form and returning later

After you verify your enquiry email, your answers are saved to a private draft on our server. A necessary, secure browser cookie keeps your form session open; it contains a random session identifier, not your answers. Resume emails contain a one-use link that expires after one hour. You can request a fresh link from the original form. Saved drafts are not shown in Angela’s coaching workspace until you submit them.

How long we keep it

Unsubmitted form drafts become inaccessible when the form link expires, normally 14 days after Angela creates it. They are deleted by the hourly cleanup. Submitting removes the draft and creates your screening record.
Screening answers from people who don't go on to coaching are deleted 12 months after they were sent, or sooner if you ask.
Clients' records are kept while you're being coached, and afterwards for as long as the law requires. Then they're deleted.
Successfully sent alert records in our database are deleted after 30 days. Pending or failed alerts are kept for investigation. Copies delivered to an email inbox are separate from these database records.

Seeing or correcting your information

You can ask to see the information we hold about you, or to correct it, at any time. Email angela@foundation8coaching.com.au. Angela will respond within a reasonable time. If we can't give you access, for a reason the law allows, we'll explain why in writing.

Complaints

If you're unhappy with how we've handled your information, email angela@foundation8coaching.com.au first, so Angela can put it right. If you're not satisfied with her reply, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au or on 1300 363 992.

Changes

If we change this policy, we'll update it here and change the date at the top.